Faulty goods will be replaced free of charge and shipping fees will be refunded. This does not apply to normal wear and tear of the saddlepad or Equiband®. Return postage costs will be reimbursed. To return a defective item, please prepay postage at the point of return and send your merchandise and a copy of your original receipt back via INSURED FEDEX or INSURED USPS PARCEL POST with a tracking number, to the following address:
    Equicore Concepts LLC
    503 Mall Court #305
    Lansing, MI 48912
    United States of America